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Telehealth parity law.

A telehealth parity law is state legislation that requires insurance plans to cover telehealth visits, and in some cases to pay for them at parity with in-person visits. State approaches vary significantly.

The two parity concepts

Coverage parity requires insurers to cover telehealth services they cover in person. Payment parity requires insurers to pay the same rate. States vary in which parity they mandate.

Why operators care

Reimbursement structure shapes which telehealth categories are economically viable in each state. Multi-state operators need a workflow that adapts to per-state rules rather than assuming one national approach.

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Operator-grade infrastructure.

A platform that runs the operation, not a checklist that describes it.

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