One ledger.
Six chapters.
Each chapter is a module — same primary key, same audit trail, same operational truth. The provider network and pharmacy are included, not sourced. Read in any order. Same system underneath.
A waiting room that already knows your patient.
Adaptive questionnaires shaped by clinical risk, not marketing funnels. Consent collected with care. Identity verified without theater. Rendered in your design system, audited in ours.
- Patient surface
- White-label — type, color, voice, pacing. Pixel-level.
- Adaptive routing
- Symptom, history, and risk-aware branching, editable by clinical leads.
- Identity
- KYC + age verification with EPCS-grade controls.
- Output
- Structured chart + provider task, not a CSV.
How would you describe your overall health?
Provider review — our network, your brand.
The licensed provider network is included — you never recruit or credential clinicians. They triage, request info, and approve under your brand. PHI-safe notes stay with the chart and never leak into commerce surfaces. Routing aware of state, specialty, and load — not a queue you bolt on.
- Routing
- State · specialty · load · provider preference.
- Async
- SMS / push to patient when more info needed.
- Notes
- PHI-isolated; never readable from commerce subsystem.
- Audit
- Per-action immutable log, 7-year retention.
E-prescribing, EPCS-ready on day one.
A multi-layer pharmacy network, including controlled substances. EPCS out of the box, with 2FA enforced at the provider. Real-time routing with automatic failover.
- Network
- Multi-layer shipping — included, nothing to source.
- Controlled
- EPCS-ready · 2FA enforced · audit-logged separately.
- Routing
- Real-time, automatic secondary partner failover.
- Output
- Live prescription event on the patient ledger, not a webhook to chase.
From the chart
to the doorstep.
Live label tracking, exception handling, patient notifications. Reconciled against pharmacy and carrier ledgers every night. The package leaves the platform's awareness only when the patient signs for it.
- Carriers
- UPS · USPS · FedEx · local courier (where available).
- Reconciliation
- Pharmacy + carrier ledgers every 24 h, differential.
- Exceptions
- Refused delivery, lost label, weather hold — surfaced in ops console.
- Patient comms
- Branded SMS / email at each milestone, in your voice.
Refills, cycle-aware, never on autopilot.
Subscription-aware refills with automatic re-review windows where the clinical model requires. The platform watches the calendar so the included provider network can watch the patient.
- Windows
- Configurable by program · by medication · by provider.
- Re-review
- Async patient prompt + provider task created on schedule.
- Adherence
- Surfaces missed-refill risk in the operations console.
- Cancellation
- Single-click for patient. Clinical record persists for 7 yr.
Subscription, bundle, cohort — wired to the chart.
Storefront, intake, prescription, refill, billing — one ledger. Cohort logic that knows what was prescribed. Bundles that recommend the right clinical adjacency, not a marketing widget bolted on the cart.
- Subscription
- Clinical-aware · refill-aware · pause-aware.
- Bundles
- Provider-vetted adjacencies, not generic upsells.
- Cohorts
- LTV by source · program · provider · dosage tier.
- A/B
- Live, copy + flow + clinical messaging, gated by clinical review.
Six chapters · one operating ledger.
Intake
Adaptive questionnaire, identity, consent. Renders in your brand.
Writes → ledgerClinical
Provider review with PHI-isolated notes. Routes to next module.
Reads + writesPrescribing
EPCS-ready e-prescribing. Real-time routing, automatic failover.
Writes → ledgerPharmacy · refill · commerce
Fulfillment, refill orchestration, subscription — reconciled nightly.
Reads + writesRead it. Then build on it.
The platform is more comfortable in a 90-minute conversation than a 30-second pitch. Bring your engineers, your clinical leads, your operators.