A plain-English glossary for telehealth operators building real infrastructure.
This glossary explains the terms that show up in telehealth operations, compliance, prescribing, reimbursement, and health-tech infrastructure. Each entry is written for founders, operators, and digital health teams who need practical context instead of vague definitions.
Start with the term you keep seeing in vendor docs, legal language, or operator conversations.
These entries are designed to help telehealth teams understand what a term means, why it matters operationally, and where it connects to the rest of the stack. As the glossary grows, this page will serve as the central hub for internal linking and topical authority.
HIPAA Privacy Rule
The HIPAA rule that governs use and disclosure of protected health information.
HIPAA Security Rule
The HIPAA rule focused on safeguarding electronic protected health information.
Business Associate Agreement
The HIPAA contract that governs how vendors handle protected health information.
Asynchronous Telehealth
Non-live telehealth workflows where information is collected first and reviewed later.
Virtual Visit
How remote care encounters work and why the workflow around the visit determines the patient experience.
Synchronous Telehealth
Real-time virtual care delivered live through video or audio visits.
Store and Forward Telehealth
Asynchronous telehealth where patient information is reviewed later instead of live.
Knowing the term is useful. Building the workflow behind it is what matters.
Remedora helps operators turn telehealth infrastructure, prescribing, intake, and compliance workflows into one connected platform.