Store-and-forward telehealth is a delivery model where clinical information — questionnaires, images, lab results, recordings — is captured and stored, then sent to a provider for review at a later time. It is one of the foundational modalities of asynchronous telehealth.
Where it works best
Dermatology (photos), radiology (imaging), specialist consultations on collected data. Anywhere the provider's value is in interpretation, not real-time interaction.
What the workflow has to handle
Reliable capture, structured storage, secure routing to the right provider, clear handoff to action (prescribing, referral, follow-up). The platform decides whether store-and-forward is a coherent workflow or a queue of attachments.